What Our Satisfied Customers Have to Say

Rated 5 out of 5

Professional and very helpful in the whole process of my claim. Also very thoughtful and courteous. All employees were respectful and went above and beyond to make sure we were happy through out the process.

Joe Schumacher
Rated 5 out of 5

fast and professional. Recommended!

Monpaga Ludwig
Rated 5 out of 5

Efficiency and customer service

Jeff Wallace
Rated 5 out of 5

The team got to my house quickly. Everyone was friendly and efficient.

Birgit Britt
Rated 5 out of 5

Very prompt response. All personnel were very profession, friendly, polite and kept us informed of each step of the process. They arrived on time, promptly went to work removing the standing water and damaged carpet and then resolved all other issues. When they finished everything was clean,dry and sanitized. Communication from the both the field crew and their office was exceptional.

Leonard Restis
Rated 5 out of 5

The cleaners were here at the time they said they would be, they quickly assessed the situation and decided what to do and then got going. They were friendly, efficient and very thorough. The work was done in just a few hours, and the follow-up to make sure everything was dry and safe was well done. I would definitely recommend your services!

Walter Sass
Rated 5 out of 5

The cleaning crew were fantastic, the basement is dry and clean. Very happy with the results. Would hire your company again. The main concern was getting everything dried and cleaned and the cost. The cost was a big factor for us. It fit our budget and that was important and we got the job finished in a timely manner.

Lynn Martinelli
Rated 5 out of 5

Scott and his crew were great. They quickly and efficiently performed the required work and were extremely professional. They made to to tell us exactly what they were doing and what would happen over the course of the week.

David Acker
Rated 5 out of 5

The guys listened as I explained the situation and answered respectfully. They made sure I was aware of the process and their role in remedying the situation. They were polite and courteous.

Elizabeth Rudin
Rated 5 out of 5

Quick service after insurance company notified them.

Donna Siegmeier
Rated 5 out of 5

The staff was conscientious, friendly and did a quality job.

Carl Gustafson
Rated 5 out of 5

They did a great job, very prompt and thorough.

Scott Kohler
Rated 5 out of 5

How fast they were at our home to begin the clean up. They were there within three hours on a Sunday afternoon.

C.F.
Rated 5 out of 5

I like how everyone was so friendly, it definetly helps ease the stress of everything. They do amazing work, keep you informed of the whole process, and why they are doing the things they do. Great to do business with!

E.O.
Rated 5 out of 5

Everyone was friendly and willing to work with us.

D.M.
Rated 5 out of 5

Timely work

Nilesh Patel
Rated 5 out of 5

I have always been greatly impressed by service master’s professionalism and respect they have demonstrated in ongoing communications. I am very grateful for all their help.

L.M.
Rated 5 out of 5

Skip and Steve took care of cleaning up our blackwater spill. They dealt with the Insurance Adjuster first hand. They made sure we were completely satisified before leaving. Very trustworthy and personalable people.

S.H.
Rated 5 out of 5

They did a great job.

C.K.
Rated 5 out of 5

The crew did a thorough job in the water clean up. They conducted themselves in a professional manner and did not leave until the work was completed.

B.B.
Rated 5 out of 5

They are fast, efficient, and extremely thourough. The team was polite and very kind.

Shelly Kincannon
Rated 5 out of 5

Very fast and efficient. Explains everything in detail and makes sure it is all done correctly.

Woodgate of Sycamore Asso Ron
Rated 5 out of 5

This is the second time service master has performed work for me and both times were great.

B.M.
Rated 5 out of 5

I like Skip and I think he does a good job and is a genuinely nice guy that cares about people.

L.W.
Rated 5 out of 5

Your service was very prompt when needed in a hurry…..everyone worked very hard to clean and sanatize the basement floor….

Rita Massier
Rated 5 out of 5

The clean-up and restoration was done efficiently and in a very coordinated manner. Employees are trustworthy and responsible.

Kathy Balster
Rated 5 out of 5

They went above and beyond my expectations by helping me change my broken sump pump!

J.M.
Rated 5 out of 5

Clean professional. great people to work with. honest.

F.J.
Rated 5 out of 5

I like that Skip came within an hour and that he goes above and beyond the expected. He had his wife, yes, his wife, come with a replacement window for the basement so that an animal wouldn’t get in.

Barbara Groves
Rated 5 out of 5

Very professional and explained everything in detail.

L.D.