See What Others Are Saying
"They arrived on site in just about 1 hour from the initial call, and went right to work helping to solve our water problem. They were constantly consulting with us as to what they were finding out, and what their plans were to solve and repair them."
"Everyone has been very timely. And Skip is very personable."
"You have been very responsive and attentive to my requests. I feel like I have been treated as you would treat a family member."
"Quick to arrive and did a great job. Also very polite."
"Explained everything they were going to do and the reason."
"Responded very quickly to call. Very polite and respectful. Hauled away a lot of wet and damaged items!! Thank you!"
"They are fast, friendly, and courteous."
"Very helpful and thorough. I felt that we were in good hands once they arrived. They explained everything that they were going to do and followed through daily until the job was done. I certainly hope I don't need this type of service again, but if I do, I will call Service Master. "
"Responded quickly, professionally and was respectful to our concerns about the situation at our house!"
"They are a group of hard working and honest people. I appreciated their work and definitely will recommend them to anyone who needs help. "
"Professional, quick, knowledgeable, friendly and helpful. "
"They worked hard & efficiently. Good communication."
"Quick, thorough, courteous, neat, personable, with great follow-up. Service personnel acted as if they truly cared about our situation and our belongings. (If you publish my comments, please use first name only.) "
"All the guys were very polite and professional. The job was done quickly and efficiently. "
"All the guys were very polite and professional. The job was done quickly and efficiently. "
"Very prompt and courteous service!"
"Efficient, knowledgeable in all aspects of repairs needed, proper equipment to complete the job, keeps the client informed of all needs and progress of the job."
"They were quick and efficient. Items that were damaged they even carried to the garage and bagged properly. Couldn't be happier with their work!"
"Fast complete service"
"All the Servicemaster employees were very professional and would definetly recommend them. We've now used them twice due to basement flooding."
"They took care of everything including contractors needed."
"Very professional and did an awesome job. Made us feel much better about our situation."
"Well managed. I didn't need to make a lot of calls or visits. Very much kept in touch with me and clean up was excellent."
"Skip and crew were quick to respond to my water damage. Very respectful and courteous. They left the house as clean as could be expected with the damage that occurred. When everything was dried they left the house in great shape."
"Very professional. Quick service"
"The knowledge and compassion each and every person has that was involved in our water damage. they all were very friendly and made me feel a little more at ease with this whole process. They were very quick in getting the insulation and wallboard dried out so there was no damage to the walls nor did they have to remove but a small piece of the wallboard :)"
Leanne Sprindis and Cecil Sprindis
"Such friendly people and they do good and fast work!!!!"
"Friendly, helpful staff"
"Prompt. Professional. Kept us informed. Excellent work."
"Response is fast when needed"
"Besides the professional and fast job of restoration and cleaning, there was great communication throughout the process from everyone involved. I never had a doubt that our needs would be taken care of. I would highly recommend Servicemaster Services by Skip to anyone."
"Prompt, accommodating and friendly"
"Work staff were comprehensive and completed the job in a timely manner."
"What a great team... I've been in business for over 40 years and I have a good understanding on how to treat your clients. ServiceMaster Restoration & Cleaning Services By Skip truly understand the meaning of service, it's been a pleasure having them work on our house. I would recommend this group to anybody that is in need of these services."
"They did a fine job."
"Came out in a timely fashion. Completed the work professionally. Supplied all the necessary equipment, including fans and dehumidifiers. Through job. Kept my husband informed of the process and procedures, possible problems, best options, and gave him choices."
"Work done quick and nice friendly people"
"Quick, professional response. Reassuring and answered all questions. Friendly. Checked on equipment and progress almost every over the holidays. After all restoration was complete and carpet was cleaned, there was no evidence of any water damage whatsoever."
"Fast, efficient, friendly, helpful."
"Everything is back to where it was before the flood."
"Service was quick and professional. I trusted the employees there."
"Everything! The professionalism,knowledge and Skip and Scott were awesome!"
"We received a visit from Skip within a few days after we called. He provided a thorough explanation of what was needed and a cost estimate a few days later. ServiceMaster workers arrived promptly on the day scheduled and were friendly and efficient. They cleaned up well before they left late in the afternoon. Andy Barton did a great job installing the fans and doing all the painting. He took the time to do everything right, and was pleasant to work with."
"Very accommodating and helpful. They took the time to explain what things needed to be done and why"
"The friendly staff that helped out in a very stressful time"
"Skip and team were the entire package. Very accommodating, knowledgeable, prompt, and professional."
"You responded immediately , people were friendly and helpful,solved our problems quickly"
"Quick response. Friendly. Worked well with State Farm adjuster."
"The quick response and the quality of work"
"The service was prompt, efficient, and accommodating. I hope to never need the service again, but if I do I will surely call."
"Very prompt and professional"
"I liked their knowledge, quality of work, thoroughness, and friendly service."
"Fast service honest opinion."
"they showed up right away and went right to work on my problem"
"Completely sympathetic to my awful skunk situation. I think he felt as bad about it as I was feeling. Came out with another odor remove to make sure that it would vanish."
"Fast and friendly"
"Prompt service and detailed explanation of the work."
"Very quick response to questions, able to address the problem immediately and did a good job."
"The apartment was completely emptied & cleaned in a very short period of time. Now ready for repairs & paint! Thanks Skip & your crew!"
"Fast friendly and and worth every penny!"
"Very informative and professional. Understood my loss and made recommendation on getting things taken care of with insurance."
"You were very professional and helpful to me. Thanks."
"friendly, quick, thorough, honest, did a great job!"
"prompt, efficient, pleasant to work with, easy to communicate with, excellent work"
"Very professional, got right to the problem. no headaches."
"The completeness, quality and swiftness of all of our problems."
"Skip and his associates were very efficient, professional and friendly. The job was done quickly, correctly and the final cost was the same as the estimate."
"Skip and his team came in and got the job done quickly and effectively. I was impressd."
"Timely, responsive, caring, attention to detail."
"Always prompt, courteous, and above all, professional. Highly recommended. Service Master takes a bad situation and turns it into a job well done."
"Very rapid response, professional and reasonable. Intelligent and personable. The group worked well together"
"The rate of speed and thoroughness of the task at hand. I called you with a problem and you were out evaluating the situation and then you were taking care of the problem, no fooling around. I liked that very much."
"You were here right away and came back each morning until the bedroom was dried out. Very good and very polite in doing all."
"Very clean with smiles!"
"QUICK, EFFICIENT SERVICE AND VERY PERSONABLE TECHNICIANS. OUR PIPES BURST DURING THE BITTER COLD AND YOU MADE A BAD SITUATION MUCH EASIER TO DEAL WITH."
"Quick response time and informative about what is being done."
"Extremely prompt service when the need is great"
"Prompt & Professional services. I have used there services on my rental and residential properties and have been very satisfied with there performance. Questions are answered with intelligent and understandable response, I've never had to wait long periods for call backs or service. "
"the quick response, the helpful suggestions, and the concern to help fix the problem at hand in order to get life back to as normal as possible."
"Prompt, courteous service"
"Very helpful advice and quick service."
"A job well done. Very professional."
"Skip, You responded quickly, the services you performed were excellent, and the cost of service was reasonable and fair. You and your staff were always polite and friendly. Yours is a top-notch company!"
"The quick response, empathy for our situation, (even though worse has probably been seen by the crew), cost effectiveness, ease of submitting claims, quality of workmanship, knowledge and friendliness of the crew. There is nothing I DON'T like about Skip's company."
"They managed to get our floors dry fast and prevent damage to said floors."
"Cleaning up after a robbery helped ease some off the loss, also coming back to clean up a spot that was missed."
"Very fast response, very fast work - gave me advice and options. Very helpful in all respects."
"Skip and his team showed up to my house on a Sunday morning, within 1 hour of being called to clean up water damage caused by a 3rd party. They were able to clean up and repair my water damage with minimal impact to my family, and my ongoing move-in. They were very patient and even helped us move furniture out of harms way to prevent more damage during clean-up. They were extremely understanding and professional throughout the entire ordeal, including waiting patiently for payment while I dealt with multiple insurance companies and adjusters when the damage claims came in. As much as I hope that we don't have another incident in our new house, it's nice to know that we have someone locally that is equipped to handle it as well as Service Master."
"Very professional and explained everything in detail."
"I like that Skip came within an hour and that he goes above and beyond the expected. He had his wife, yes, his wife, come with a replacement window for the basement so that an animal wouldn't get in."
"Clean professional. great people to work with. honest."
"They went above and beyond my expectations by helping me change my broken sump pump!"
"Professional all the way."
"The clean-up and restoration was done efficiently and in a very coordinated manner. Employees are trustworthy and responsible."
"Your service was very prompt when needed in a hurry.....everyone worked very hard to clean and sanatize the basement floor...."
"The crew did a thorough job in the water clean up. They conducted themselves in a professional manner and did not leave until the work was completed."
"It is done very quick and they make sure every thing is good when they leave. They are friendly and polite."
"Your staff was very helpful and knowledgeble."
"Quick and professional."
"courteous service and a thorough job of cleaning the basement. would recommend your service always, thanks."
"I like Skip and I think he does a good job and is a genuinely nice guy that cares about people."
"This is the second time service master has performed work for me and both times were great."
"Very fast and efficient. Explains everything in detail and makes sure it is all done correctly."
Woodgate of Sycamore Asso Ron
"They are fast, efficient, and extremely thourough. The team was polite and very kind."
"They did a great job."
"Skip and Steve took care of cleaning up our blackwater spill. They dealt with the Insurance Adjuster first hand. They made sure we were completely satisified before leaving. Very trustworthy and personalable people."
"They responded very quickly and did a great job of cleaning up the battery acid."
"I have always been greatly impressed by service master's professionalism and respect they have demonstrated in ongoing communications. I am very grateful for all their help."
"Quick response, friendly attitude, follow-up to the situation"
"quick professional all around great service!"
"Everyone was friendly and willing to work with us."
"I like how everyone was so friendly, it definetly helps ease the stress of everything. They do amazing work, keep you informed of the whole process, and why they are doing the things they do. Great to do business with!"
"How fast they were at our home to begin the clean up. They were there within three hours on a Sunday afternoon."
"Quick response time, complete mitigation & friendly service!"
"The fact that I did not have to clean up the mess and the guys were helpful and professional."
"They did a great job, very prompt and thorough."
"The staff was conscientious, friendly and did a quality job."
"Quick service after insurance company notified them."
" The guys listened as I explained the situation and answered respectfully. They made sure I was aware of the process and their role in remedying the situation. They were polite and courteous."
"Scott and his crew were great. They quickly and efficiently performed the required work and were extremely professional. They made to to tell us exactly what they were doing and what would happen over the course of the week."
"The cleaning crew were fantastic, the basement is dry and clean. Very happy with the results. Would hire your company again. The main concern was getting everything dried and cleaned and the cost. The cost was a big factor for us. It fit our budget and that was important and we got the job finished in a timely manner."
"The cleaners were here at the time they said they would be, they quickly assessed the situation and decided what to do and then got going. They were friendly, efficient and very thorough. The work was done in just a few hours, and the follow-up to make sure everything was dry and safe was well done. I would definitely recommend your services!"
"Very prompt response. All personnel were very profession, friendly, polite and kept us informed of each step of the process. They arrived on time, promptly went to work removing the standing water and damaged carpet and then resolved all other issues. When they finished everything was clean,dry and sanitized. Communication from the both the field crew and their office was exceptional. "
"The team got to my house quickly. Everyone was friendly and efficient."
"Efficiency and customer service"
"fast and professional. Recommended!"
"Professional and very helpful in the whole process of my claim. Also very thoughtful and courteous. All employees were respectful and went above and beyond to make sure we were happy through out the process."